Rebekah Ratliff


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Rebekah Ratliff is a credentialed former complex insurance professional with over 25 years of experience as a claims professional, responsible for evaluating,negotiating and settling complex casualty claims loss matters, both nationwide and internationally. With a practical knowledge and full understanding of the complexities of insurance tiers and towers, Rebekah managed and held the authority to negotiate and resolve high-stake settlements for multi-million dollar claims.

Ms. Ratliff brings a unique skill set combination of insurance, mediation, and case evaluation to the alternative dispute resolution table. Rebekah’s mastery of these distinct disciplines, creates a trifecta of expertise, resulting in a highly effective work product for her defense and plaintiff clients.  Equipped with her unique skills, Rebekah has become a resource for countless law firms interested in learning the value of their cases to determine the appropriate course of action regarding trial, or the pursuit of dialogue geared towards settlement. Registered with the State of Georgia Office of Dispute Resolution as a civil and domestic Mediator and Arbitrator, Rebekah is masterful in navigating the negotiation process and remains committed to Mediation as a first choice in dispute resolution.  

Prior to joining JAMS in 2020, she founded Capital City Mediations LLC, a national Mediation and Consulting firm. Rebekah is the President of the Atlanta Association of Insurance Professionals (local chapterof NAAIA), and serves the Claim Litigation Management Alliance (CLM) as co-chair of the D&I and ADR Committees. She is the 2nd Vice Chair of the National Bar Association ADR Section and serves as the DR Section Diversity Committee Co-chair for the American Bar Association. She is a FINRA Arbitrator and serves on the CPR Distinguished Panels of Neutrals. Rebekah is a nationally sought after presenter, panelist, and lecturer in the insurance and legal industries. She has presented for organizations such as CLM, the Georgia Legislative Black Caucus, National Bar Association and American Bar Association. She is a frequent lecturer in the collegiate space and at Law Schools (Georgia State University, Morehouse College, Howard University School of Law, Emory School of law) presenting on topics such as negotiation skills, mediation, and diversity and inclusion.

Rebekah is the recipient of various prestigious awards to include, the President’s Lifetime Service Award (President Obama), Gwinnett Chamber of Commerce Pinnacle Award, National Bar Association Outstanding Service Award and 7th U.S. District (IL) Congressional Award. She is an active member of the Gate City Bar Association, Atlanta Bar Association and the Florida Academy of Professional Mediators and Alpha Kappa Alpha Sorority, Inc. Rebekah is a native of Chicago, IL, and graduate of the University of Illinois at Urbana, holding a degree in Psychology. She is based in Atlanta, GA and operates internationally.



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