Verlyn Francis

Isiko Dispute Resolution Consultants

Contact Details

Isiko Dispute Resolution Consultants



Verlyn Francis is a lawyer, arbitrator/adjudicator, mediator, trainer, and presenter. She is also the Principal Consultant, and Culture and Diversity Specialist at Isiko Dispute Resolution Consultants.


Ms. Francis is a Professor of ADR at Centennial College, Toronto, Canada; and a guest lecturer in the LL.M. Dispute Resolution Program at Osgoode Hall Law School. She has practised law in Toronto for over 20 years in the areas of civil litigation, corporate, family and estates law.


She is an experienced adjudicator, arbitrator, and mediator in civil matters.  She publishes, trains, and presents on the Impact of Culture on Conflict, Diversity and Inclusion, Conflict Resolution, Process Design, and the Canadian Black Experience. 


 Verlyn is the author of numerous papers and articles including: Teaching Dispute Resolution in a Multicultural Environment; Culture in Clinical Care Conflict Management; Discrimination Against Black Canadians in Employment: Historical and Public Policy Underpinnings; Diversity in the Legal Profession and Judiciary; Intersectionality Theory:  Race and Sex; In the Best Interest of the Child, there must be a place for Consideration of Race; Designing Emotional Support into Truth and Reconciliation Commissions (2016) 23 Willamette J. of Int’l Law & Disp Resol at 274.  Her latest paper, Infusing Dispute Resolution Teaching and Training with Culture and Diversity, was published in cooperation with the ABA Section of Dispute Resolution in (2018) 33:2 Ohio St. J. on Disp. Resol. at 171.


She holds a LL.M. (ADR) from Osgoode Hall Law School, Toronto. She was certified as an adjudicator in 2009 and obtained her mediator certification in 1999. She was called to the Ontario Bar in 1997 after graduating with an LL.B. from Osgoode Hall Law School in 1995.


Verlyn is a member of the Chartered Institute of Arbitrators (CIArb), ADR Institute of Canada (ADRiC),  the Society of Ontario Adjudicators and Regulators (SOAR), Law Society of Ontario (LSO), the American Bar Association (ABA), Canadian Bar Association (CBA), the Canadian Association of Black Lawyers (CABL), National Bar Association (NBA), and Toronto Lawyers Association.


Ms. Francis has served on several boards including the Centre for Addiction and Mental Health (CAMH), Ontario Arts Council, Toronto Board of Trade, Toronto Community Foundation, Youth Challenge Fund, Osgoode Hall Law School Alumni, Canadian Association of Black Lawyers, and the Women’s Law Association of Ontario.







Information regarding Gender, Ethnicity, Sexual Orientation, and Disability is visible only to ABA staff.